You must be looking for astro customer services number or njoi customer service number, right? Astro is one of the series of TV shows from both domestic and foreign countries including sports shows, entertainment shows, dramas, movies and so on.
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Info Customer Services Astro
However, there are also times when astro customers will experience broadcast interruptions either as a result of damage or as a result of unexplained bill payments. If there is damage or the program is interrupted without knowing the cause, the astro customer service number is very necessary.
Therefore blogr will share the astro hotline number to make it easier for customers to contact them to make any damage complaints.
Njoi Astro Customer Services Hotline Number
If you need further assistance, please call the astro hotline number at 03-9543 1543 and an Astro agent will assist you immediately. Here is the astro customer service hotline number to contact
- General line: 03 – 9543 3838
- IPTV Customer Service: 03 – 9543 1543
- NJOI Customer Service: 03 – 9543 8100
Astro Customer Service 24 Hours Number
For those facing Njoi problems, you can also contact this line for Njoi customer service.
Astro and Njoi problem
Among the problems that astro customers often face is
- The screen box is empty
- No Videos
- Blue Screen
- No Signal
- Weather disturbances (for example, heavy rain or thunderstorms)
- Antenna or cable connection problems
- Poor picture or sound quality
- Equipment recovery or reprogramming problems
- Wrong channel or program
- Channel or package changes without notice
- Problems with the Astro GO app or streaming service
- Loss of access or login to Astro account
- Additional requirements such as equipment or package upgrades
- Difficulty canceling or changing subscription packages
If the customer faces one of the problems above or that is not written, then just contact astro customer service.
You can also call Astro’s hotline number if you encounter problems such as
- Want to add Astro channel
- The account is blocked but the bill has been paid
- Subscribe to new Astro
- Transfer of address to a new place
- Update mobile phone number or new details
- Terminate Astro Online
Astro Hotline Number Operation Hours
The Astro customer services careline operates every day from 9.00 am to 9.00 pm. So if you have a problem, just contact Astro customer service so that the problem you are facing will be solved.
How to make a complaint to Astro Customer Service
Make sure you know the problem you are facing first before calling the Astro number hotline. The way to make a damage complaint to Astro is:
- Please contact any of the customer service numbers above
- Make sure to call during operating hours only
- You will talk to a customer service officer
- Explain the problem you are facing to the officer and they will help you
- If the problem cannot be solved, please make an open report so that Astro’s technical team will help you.
If you want to walk in to the nearest astro customer service center to make a complaint, you can.
