JnT Customer Services: How to Contact and Make a Complaint

Always buy things online on tiktok or shopee? Seller post goods through JnT? Goods arrive late? Do you need a JnT Customer Services number to contact? Let’s blogr share for you J&T customer support and how to contact JnT hotline.

Before we go further on how to contact JnT customer services, let’s first understand the typical problems faced by JnT users in Malaysia.

Therefore blogger will share the J&T hotline number to make it easier for customers to contact them to make any complaints related to Shopee or other problems using JnT.

JnT Customer Services Hotline Number

JnT Customer Services

If you need further assistance, please call the J&T hotline number at 1800-82-0022 and a J&T agent will assist you immediately. Here is the J&T customer service hotline number to contact

JnT hotline: 1800-82-0022

If you are abroad but want to contact the J&T customer support line, you can use live chat by going to the JnT website section at https://www.jtexpress.my/about-us select Chat with US.

JnT Customer Services 24 Hours Number

  • 1800-82-0022

JnT problem

Among the problems that J&T customers often face is

  • The goods did not reach the recipient
  • The tracking number is not detailed
  • Send it a second time
  • Update address
  • Goods exceeded the promised date
  • Item Stuck too long in transit
  • Delay in Delivery of Goods
  • Loss or Damage to Goods during Delivery
  • Interruption or Disconnection in Online Shipment Monitoring
  • Loss of Information or Unclear Delivery Status
  • Difficulty in Contacting or Obtaining Information from the Customer Service Center
  • Unclear or Unreasonable Shipping Charges
  • Problems with the Pickup or Delivery Process
  • Unsatisfactory Customer Service Quality
  • Problems with Handling or Storage of Goods during Delivery
  • Problems with the Tracking System or Delivery Management as a whole
  • And all problems related to JnT

If the customer faces one of the problems above or those that are not written, then just contact JnT customer service.

You can also call the JnT hotline number if you encounter problems such as

  • I want to change the address
  • Account blocked
  • Purchase of stem
  • Inquiries related to JnT service

JnT Hotline Number Operation Hours

The JnT customer services careline operates every Monday to Sunday 24 hours a day through its hotline. So if you have a problem, just contact JnT customer service so that the problem you are facing will be solved.

If you have an emergency problem related to JnT you can also live chat JnT customer service which operates 24 hours a day 7 days a week.

How to Make a Complaint to JnT Customer Service

Make sure you know the problem you are facing first before calling the JnT hotline number. The way to make a damage complaint to JnT is

  • Please contact any of the customer service numbers above
  • Make sure to call during operating hours only
  • You will talk to a customer service officer
  • Explain the problem you are facing to the officer and they will help you
  • If the problem cannot be solved, please make an open report so that JnT’s technical team will help you.

For those facing postage problems with Poslaju or JnT, you can make a complaint at Ninjavan Customer Service and Poslaju Customer Service.

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